Privacy Policy
Our privacy policy establishes how we use and protect any information that you provide us when you use our website healthytrim.com.au
Healthy Trim is committed to providing quality services to you and this policy outlines our ongoing obligation in respect of how we manage your Personal and Private Information. Your information will be protected, retained and managed and providing you with quality service.
Our policy statement may be updated as we deem necessary. We recommend you visit our page regularly to ensure you agree to any changes that may occur.
What is Personal Information and why we collect it
Personal Information is information that identifies you.
We collect your Personal Information for the primary purpose of providing customised services, information and/or marketing/promotions tailored for you.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing list at any time by contacting us in writing at hq@healthytrim.com.au or clicking on the unsubscribe link on any marketing email you receive.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Information we collect may include:
- Name
- Address
- Email address
- Phone numbers
- Interests
- Questionnaire’s
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access your Personal Information
You may access the Personal Information we hold about you. You may at any time update and/or correct it, subject to certain exceptions.
If you wish to access your Personal Information, please contact us in writing via our website hq@healthytrim.com.au
Healthy Trim will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to ensure your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as possible so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website. We recommend you visit our page regularly to ensure you agree to any changes that may occur.
Privacy Policy complaints and enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at: hq@healthytrim.com.au